Shipping Policy

Thank you for visiting and shopping at www.zandla.co.za. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays (If requested, an additional shipping fee with be added).

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
Standard 3-10 business days Flat Rate
Two Days 2 business days Express Rate
Overnight * 1-2 business days Express Rate

* Overnight delivery is only available for orders with delivery addresses within South Africa.

Shipping cost varies depending on the parcel weight and its destination

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

www.zandla.co.za ships to addresses within South Africa and around the world

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Zandla is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Zandla is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do ship in Europe, America, Asia and the Middle East